Lead Clinical Strategist
Cerner, Australia September 2017 - Present
Senior Clinical Strategist
Cerner, Australia March 2016 - September 2017
Workflow and change management expert. Accountable for helping clients achieve measurable value from Cerner’s best-practice workflows and technology solutions.
Cerner, United Kingdom & Australia April 2012 - March 2016
Workflow specialist. Responsible for helping clients transform their clinical and business processes, by leveraging Cerner’s best-practice workflows and technology solutions.
Strategic Business Analyst
Cerner, United Kingdom August 2011 - April 2012
Aligned to senior executive and their leadership team. Assisted with strategic business planning.
Cerner, United Kingdom April 2010 - August 2011
Solution expert. Accountable for successful implementation of Cerner’s technology solutions. Area of focus included; acute medical, pharmacy, nursing, allied health and clerical.
Cerner, United Kingdom March 2008 - April 2010
Solution specialist. Responsible for technical configuration of Cerner’s technology solutions. Area of focus included; acute medical, nursing and allied health.
Service Management Intern
IBM Global Services, United Kingdom June 2005 - June 2006
Assisted with the resolution of business-critical technology incidents, leveraging ITIL Service Management best practices.
Senior Campsite Courier
Canvas Holidays, Vendée, France May 2004 - November 2004
Customer service and operational management of an overseas family holiday resort.
Luminar Leisure, Nottingham, United Kingdom 2004 - 2005
Customer service, operational management and financial accounting for multiple service areas within large entertainment venue.
Canvas Holidays, Vendée, France June 2003 - September 2003
Customer service and accommodation maintenance for an overseas family holiday resort.
Luminar Leisure, Nottingham, United Kingdom 2002 - 2004
Customer service at large entertainment venue.
Professional Projects & Accomplishments
St Stephen’s Hospital, United Care Health
Hervey Bay, Queensland, Australia 2013 - 2015
First HIMSS Stage 6 Hospital in Australia. 1
St Georges University Hospitals NHS Foundation Trust
London, United Kingdom 2011 – 2013
First trust in UK validated HIMMS Stage 6 by an on-site visit. 2
Oxford University Hospitals NHS Trust
Oxford, United Kingdom 2010 – 2011
Reduced risk of errors arising from having multiple systems by consolidating information in one place and reporting. 3
Kingston Hospital NHS Foundation Trust
Kingston upon Thames, United Kingdom 2008 - 2009
The hospital went live on the final day of November, the very latest that director general of informatics, Christine Connelly, said that Local Service Providers BT and CSC were given to make “significant process” with their strategic systems under the National Programme for IT. 4
Cerner, United Kingdom 2010
Awarded for my performance during the early years of my Cerner career. Lead to successful completion of Cerner’s accelerated career development programme.
Bachelor of Arts, Quality & Business Excellence
Nottingham Business School 2002 - 2007
Double A-Level in Business Studies & A-Level in History
Alcester Grammar School 2000 - 2002
- Emerging technologies
- Growing companies
- Mentoring and coaching
- Melbourne, Australia
- British citizen
- Resident of United Kingdom and Australia
- References available upon request
- Review my endorsements on LinkedIn
1 Press release from HIMMS Analytics Asia. 2 Press release from St Georges NHS Foundation Trust. 3 Case study by Oxford University Hospitals NHS Foundation Trust. 4 Industry news article.